Claim Your Free Spot
⚠ Dashdot has entered voluntary liquidation as of 28 May 2026. 695 clients are collectively owed $10.5 million. If you’re one of them, read on.
You paid Dashdot.
You didn’t get a property.
We’ll finish the job for free.
Every month, Ideal Buyer’s Agency sets aside five completely free buyer engagements for Queensland clients who paid Dashdot and walked away without a property, a refund, or a clear explanation of why.
No fees. No retainer. No catch. Just a result.
Check if you qualify →We care deeply about what buyers agents are supposed to stand for.
Genuinely independent, buyer-exclusive advice that ends with a result. When that breaks down, it damages trust in our entire industry. This is our small attempt to repair some of it.
Jade & Vern — Ideal Buyer’s AgencyYou already paid for this service. You shouldn’t have to pay again to get the result you were promised.
We hear from people across Queensland who engaged Dashdot, paid their fee, and then watched the process quietly stall — no property found, no progress, and no straight answer about what happens to their money.
A buyer’s agent is engaged to provide professional services to assist buyers throughout their property journey, from initial search through to settlement, in accordance with the terms of their appointment. The Real Estate Institute of Queensland (REIQ) sets the professional standards buyer’s agents in this state are expected to meet.
When that relationship ends before the agreed services have been completed, particularly where fees have already been paid and no property has been secured, it can leave Queensland buyers in a genuinely difficult position. Many are still holding finance pre-approval that is close to expiring or have already invested significant time refining suburbs, strategy and search criteria that simply need a buyer’s agent to step in and help bring the process to completion.
This offer was created as a way for us to give back to the community and support buyers who have been impacted by the unfortunate situation surrounding Dash Dot. We recognise that many people have invested significant time, money and emotion into their property journey, only to find themselves uncertain about what comes next.
Our goal is simple: to provide guidance, clarity and practical support to help affected buyers move forward with confidence. Where appropriate, we can review the work already completed, assess where things currently stand, and help determine the best path forward.
We have capacity to assist five Queensland clients each month through this initiative. There is no fee of any kind for this initial review. The form below helps us understand your circumstances so we can determine whether we’re able to assist and how we can best support you from here. The more detail you provide, the more valuable our first conversation will be.
Questions about the Dashdot collapse and this offer
What happened with the Dashdot liquidation?
Dashdot Pty Ltd entered voluntary liquidation on 28 May 2026. Liquidators Teneo Financial Advisory confirmed that 695 clients are listed as creditors, collectively owed approximately $10.5 million in prepaid fees and refunds, as reported by Real Estate Business.
I paid Dashdot and never got a property. What are my options?
If you paid a buyers agent fee to Dashdot and did not receive a property, you may be eligible for one of five free buyer engagements Ideal Buyer’s Agency offers each month to Queensland clients in this situation. There is no fee, retainer, or obligation involved.
Is this free buyers agent offer only for Queensland residents?
Yes. This offer is available to Queensland-based buyers only, including clients across Brisbane, Brisbane Bayside, the Redlands, the Gold Coast and the Sunshine Coast who engaged Dashdot as their buyers agent.
Do I need finance pre-approval to apply?
No. Finance pre-approval is helpful but not required to apply. The qualification form below asks about your current finance position so we can assess exactly where to pick up the process on your behalf.
How many free spots are available each month?
Ideal Buyer’s Agency sets aside five free buyer engagements per month for eligible Queensland clients affected by the Dashdot collapse. Applicants who are not selected in a given month are held over for the next available round.
Tell us where things stood
Everything here is reviewed privately. We understand you may not have every detail handy, so complete the form as best you can and we’ll guide you through any next steps if we can assist. Fields marked * are required to submit.
EXCELLENT
Based on 85 reviews
Posted on Google![]()
ShaunTrustindex verifies that the original source of the review is Google.
From the initial consultation call with Jade and Vern, we knew these two would be the team to find us the home that suited us best. Safe to say that’s exactly what’s happened and we couldn’t be happier. My wife and I aren’t patient people so both Jade and Vern had their work cut out managing us which they did exceptionally well. They were there to answer any and all questions we had and also reassured us (on far too many occasions) that they were locking down the perfect place for us. To Jade and Vern, thanks for all the effort you put in and for handling everything required, the process was a million times easier with you two in our corner!Posted on Google![]()
vanessa LibergTrustindex verifies that the original source of the review is Google.
Thank you, Jade and Vern! Ideal Buyer’s Agency I would highly recommend you both. You have been fantastic from the very beginning and guided me step by step throughout the whole process. Nothing was ever too much trouble, and you were always there to answer my questions and provide support along the way. Thank you both so much for all your help, guidance, and support. It has been greatly appreciated!Posted on Google![]()
Sarah DeeryTrustindex verifies that the original source of the review is Google.
From our very first conversation, I felt like Jade and Vern were completely invested in getting the right outcome for me. They talked me through every wave of uncertainty, and while they were realistic about what was achievable within my budget, they still made it feel like my dream home for right now was actually within reach. We all agreed the second property we viewed was the one, absolutely perfect. The catch was it was heading to auction the very next day, and my finance wasn't quite ready to bid. Jade and Vern were there at the auction anyway, ready to pounce if it passed in. And it did. We had a contract finalised within 24 hours. One week after engaging them, they'd secured my ideal property. I honestly couldn't be happier. Expert advice, fiercely protective of my interests, and genuinely invested in getting it right for me. They took all the stress out of the process and made the whole thing a breeze. What they saved me in time, money, and stress made the whole experience an easy decision. Thanks guys, I'm forever grateful. Looking forward to popping those bubbles with you!Posted on Google![]()
JamesTrustindex verifies that the original source of the review is Google.
From our very first conversation, Jade and Vern made us feel confident that they understood exactly what we were looking for. They took the time to find properties that matched our priorities, especially making sure there was a secure yard for our pets and a double garage. Their communication, knowledge, and attention to detail made the whole process stress-free. We couldn't be happier with our new home and highly recommend their services.Posted on Google![]()
Chris GardinerTrustindex verifies that the original source of the review is Google.
Awesome experience, no stress and the results speak for them self. Got perfect house under budget and they took care of all the stress.Posted on Google![]()
Joe BuntingTrustindex verifies that the original source of the review is Google.
Jade's been brilliant! The whole process on buying an investment property was super simple, the amount of information we were given on various properties was incredible. The online platform made it super easy to see where each potential property was at and how far Jade had gotten with vetting and recommendations. Will 100% use Jade again! super impressive stuff.Posted on Google![]()
George BoydTrustindex verifies that the original source of the review is Google.
Jade made buying our investment property an exceptional experience, She talked us through every step of the progress and did a beyond excellent job in negotiating. 100% recommend!Posted on Google![]()
Jessica CupittTrustindex verifies that the original source of the review is Google.
As a first home buyer, Jade and Vern have been really great to work with! I was looking on my own for about a year without any luck at all, just watching prices creep up and having no idea what I was doing wrong. So I decided to try a buyer's agent and was introduced to Jade and then Vern. Not even three weeks later (weeks packed with public holidays at that) Jade and Vern had gotten me a contract and negotiated a very reasonable price. They're both very enthusiastic and have great attitudes that will really prop you back up again if you've been feeling run down by buyer's burn out, and they've always been available to answer even the silliest of questions even outside of regular business hours. As someone that gets incredibly nervous about new people and trying to wrangle a schedule on a deadline, it's been great to just have one point of contact that gets everything done so efficiently. Additionally, if you're not sure how you're meant to find all these people you seem to need to know for inspections and conveyancing, everyone they've introduced me to have also been been a pleasure to work with and equally as timely and efficient.Posted on Google![]()
Corey Athanates Real EstateTrustindex verifies that the original source of the review is Google.
From an agent’s perspective, Vern has been great to deal with and delivers on everything that he says he’s going to do! I can tell he genuinely cares about his clients by the way he talks about them and their wants and needs. Been great working with you Vern and I’m sure we will have a very long working relationship. Corey Athanates NGU Real Estate